Customer Service Intern
Location: Lagos
Job Type: Full-time
Job Summary:
The Customer Service Intern will play a vital role in delivering exceptional service to our customers. This position involves supporting the customer service team by managing inquiries, providing product information, and ensuring a smooth sales experience.
Key Responsibilities:
- Respond to customer inquiries via phone, email, and chat promptly and professionally.
- Assist customers with product selection and order placement.
- Collaborate with the team to meet customer needs and exceed expectations.
- Collect and analyze customer feedback to help enhance services and processes.
- Maintain accurate records of customer interactions and support the team in administrative tasks.
Qualifications:
- A degree in Business Administration, Communications, or a related field.
- Excellent verbal and written communication skills.
- Ability to thrive in a fast-paced, team-oriented environment.
- Familiarity with CRM tools and proficiency in Google Suite.
- Strong attention to detail and organizational skills.
- A positive attitude and eagerness to learn.
How to Apply:
Interested candidates should submit their resume and a cover letter explaining their interest in this opportunity to contact@feegor.com. Use the job title as the subject of the email. Only shortlisted candidates will be contacted.
