Customer Service Officer
Noble Financial Solutions Ltd.
Customer Service & Support
Remote (Work From Home) | Full Time
Banking, Finance & Insurance | NGN 150,000 – 250,000
Easy Apply
Job Summary:
We are looking for a motivated and skilled individual to join our team as a Customer Service Officer. This is a remote, full-time position offering a competitive salary and the opportunity to work in a dynamic, customer-focused environment.
Minimum Qualification: Diploma
Experience Level: Entry Level
Experience Length: 1 year (preferred but not mandatory)
Working Hours: Full Time
Job Description/Requirements:
Responsibilities:
- Communicate with customers via phone, email, online chat, and other channels to provide consultation and support for financial products.
- Identify customer needs and recommend suitable financial solutions to drive sales conversions.
- Build and maintain strong customer relationships to enhance satisfaction and loyalty.
- Address customer inquiries, concerns, and complaints promptly and effectively.
- Record and manage customer interaction details in the company’s CRM system.
Requirements:
- High school diploma or equivalent; additional qualifications in sales or customer service are a plus.
- Excellent communication and interpersonal skills.
- Strong team player with a collaborative mindset.
- Goal-oriented with a focus on achieving targets.
- Basic sales skills and a strong customer service orientation.
If you’re passionate about helping customers, thrive in a remote work environment, and are eager to grow in the financial services industry, we’d love to hear from you!
How to Apply:
Click “Easy Apply” to submit your application and take the first step toward joining the Noble Financial Solutions Ltd. team!
