Job Title: Customer Service Representative
Company: The Paper Packaging Company (TPPC)
Location: Ikoyi, Lagos
Employment Type: Full-time, On-site
Salary Range: N120,000 – N150,000
About TPPC:
The Paper Packaging Company (TPPC) is a leader in the sustainable packaging industry, founded in 2014. We are dedicated to transforming the way food and beverages are packaged and consumed by offering innovative, eco-friendly solutions. Our mission is to drive environmental responsibility while delivering high-quality packaging products.
Role Overview:
We are seeking a dedicated and customer-focused Customer Service Representative to join our team in Lagos. This role involves ensuring exceptional customer satisfaction by providing outstanding support and maintaining positive customer experiences daily.
Key Responsibilities:
- Deliver excellent customer service and support.
- Address customer inquiries and resolve issues promptly.
- Prioritize customer satisfaction and build strong relationships.
- Utilize problem-solving and conflict-resolution skills to handle challenges effectively.
- Maintain attention to detail and strong organizational skills in managing customer interactions.
Qualifications:
- Proven experience in customer service roles (preferred).
- Strong communication and interpersonal skills.
- Ability to prioritize tasks and manage time effectively.
- Problem-solving and conflict-resolution abilities.
- Knowledge of sustainable practices is an advantage.
Why Join TPPC?
- Be part of a pioneering company in sustainable packaging.
- Work in a dynamic and innovative environment.
- Competitive salary and growth opportunities.
How to Apply:
Interested candidates should send their CV to olusanya.tolulope@gmail.com.
Apply to Join TPPC and contribute to a greener future while advancing your career in customer service!
